What is the first step I need to take to host my website with your company?
- The first step you need to take is to choose a domain name . Once you have obtained a domain name you must verify the features that your website will require listed in our packages page. When you have chosen the plan you need then simply fill out the online order form. Please note that the order form is Secure, thus , you do not have to worry about your personal credit card info being displayed on the Internet.
How long does it take to setup an account ?
- Accounts are setup within 60 minutes. At times, depending on the state of our network, it may take just a few minutes to have your account activated.
How do I transfer my domain name ?
- It is extremely simple to have your domain name point to our servers. You should change DNS setting of your domain. DNS information is provided with a hosting welcome letter .
How do I get my files transferred to your server ?
- All you have to do is download the files off your current host and upload them to our servers via any ftp client ( cuteftp or wsftp ) or publisher.
What Are Your Technical Support Hours ?
Our technical support is available 24 hours per day, 7 days per week via E-mail, Livechat and AIM, and Toll-Free Phone Support.